4. Why is my report empty or missing data

In this article


Check the selected date range

Reports include records and events that actually happened within the selected date range.

A report section may be empty if there were no matching records or events during that period.

GoBuid does not mainly use an activity, task, or item’s planned start and end date to decide whether it appears in the report.

Check the selected projects

A report only includes data from the projects selected in the report.

If data is missing, check whether the correct project or projects were selected.

If you use a template, review the template’s selected projects before generating the report.

Check your project access

Reports only include projects you can access.

If you lose access to a project, GoBuid excludes that project from the report. This can also happen if your access changes after a template was created.

Ask a project manager or account admin to confirm that you still have access to the project.

Check report fields

A report only shows the fields added to that report.

If a section is missing, check whether the field was added and configured correctly.

Common report fields include:

  • Activity
  • Manpower
  • Equipment
  • Budget
  • Schedule
  • Document
  • Section
  • Before & After

Auto-generated reports

Auto-generated reports are created from templates.

If your access to a selected project changes before the report is generated, GoBuid excludes projects you can no longer access. If no matching records are available, the report may contain empty sections.

Who can help

Ask an Owner, Co-owner, Admin, or project manager to check:

  • The selected date range.
  • The selected projects.
  • Your access to the project.
  • Whether the right report fields were added.
  • Whether your access changed after the report template was created.

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